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3 min readBasicAgentManagerAdmin

Connecting Google / Outlook calendar and Zoom

A one-time connection so meetings land in your calendar and customers get invites.

Steps

  1. 01

    Open Connections

    Personal settings›Connections

    Click your photo at the bottom of the menu → Personal settings → Connections.

  2. 02

    Connect a calendar

    Under Calendars, click Connect next to Google or Outlook and approve.
    You can connect several accounts. Set as default picks where new meetings are written.

    You should see: A "Connected" badge.
    Tip: Watched calendars count as busy time — no meeting gets booked over a private event.
  3. 03

    Zoom (optional)

    Click Connect next to Zoom so Zoom links are created automatically.

    Note: Connections are per company. Working in two CloseUp companies? Connect in each.

Questions

It says "Reconnect required".

Access expired. Click Reconnect.

The button is grey: "Not configured on the server".

That service isn't enabled for you yet. Contact CloseUp support.