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2 min readBasicAgentManagerAdmin

I'm not getting alerts

A short checklist for alerts that don't reach your phone or computer.

Steps

  1. 01

    1. Send a test alert

    Personal settings → Preferences → Send test alert. Arrived? Alerts work — check "What to alert about".

  2. 02

    2. iPhone?

    Works only when CloseUp is added to the Home Screen and opened from there (iOS 16.4+).

  3. 03

    3. Browser blocking?

    "Notifications are blocked" = allow them for the site in browser settings.

  4. 04

    4. Do Not Disturb?

    Check focus / Do Not Disturb, and that the OS allows browser notifications.

  5. 05

    5. Logged out?

    Logging out turns alerts off on that device. Re-enable after signing in.

Questions

A regular task didn't trigger an alert.

Phone alerts cover callback reminders and meetings — not every dated task.